The department that turned firing into a growth opportunity.
End of Year—the period for performance evaluations, bonus determinations, and reflection on annual accomplishments. When everyone realizes their ambitious goals were impossible.
A survey metric that asks employees how likely they are to recommend the company as a place to work, scored from -100 to +100. It borrows the customer NPS formula, which is handy for turning feelings into a single number that can be tracked in a slide deck.
A workplace benefit offering free, confidential counseling and support services for mental health, substance abuse, or personal crises. It's like a therapist, but provided by your employer and not always confidential.