Definition

A gentle, non-aggressive approach to marketing that focuses on building relationships instead of shoving a product down someone's throat like a typical marketing weasel.

Example Usage

Our brand ambassador strategy is a soft sell approach—we just want people to like us, and hopefully they'll eventually buy something.

Origin

From advertising and sales terminology, contrasts with 'hard sell'

Fun Fact

Soft sell approaches typically have lower immediate conversions but higher lifetime customer values

Source: Sales and marketing strategy terminology

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