Definition

Relocating business operations or manufacturing to another country to reduce costs, typically labor expenses. A euphemism for 'we found people who'll do your job for less money in a different time zone.'

Example Usage

The company is offshoring its customer service operations to reduce overhead costs by 40%.

Origin

Globalization terminology that became prominent in the 1980s-90s with increased international trade

Fun Fact

Offshoring is distinct from 'outsourcing'—you can offshore while keeping operations in-house, though most companies do both simultaneously for maximum complexity.

Source: International business and operations terminology

Related Terms

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