Definition

Formalized, documented step-by-step processes that dictate how tasks should be completed within an organization. They're supposed to ensure consistency and compliance, but often just ensure that simple tasks require seventeen approval signatures. Companies love creating procedures; employees love ignoring the ones that make no sense.

Example Usage

According to company procedures, submitting a expense report requires filling out three forms, getting two manager approvals, and sacrificing productivity to bureaucracy.

Source: Common business terminology

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