KPI (Key Performance Indicator)

Beginner 👥 Human Resources

Definition

Quantifiable measurements used to evaluate employee or departmental success—basically, the metrics management obsesses over while ignoring everything else.

Example Usage

Jennifer's KPIs show a 15% increase in quarterly output, though her team is now experiencing collective burnout.

Origin

Corporate management terminology, popularized in the 1990s

Fun Fact

Organizations with well-defined KPIs see a 16% increase in overall business performance according to McKinsey research.

Source: Management and business strategy literature

Related Terms

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