automation

Beginner 💻 Tech / IT

Definition

The magical process of teaching machines to do your job so you can focus on explaining to management why you're still necessary. It's the art of replacing human error with systematic, scalable, computerized error. Essentially, it's converting manual tasks into automatic ones using technology, theoretically freeing humans for "higher-level thinking" (read: more meetings).

Example Usage

After implementing automation in our warehouse, we reduced errors by 40% and our IT support tickets by... wait, they actually increased by 300%.

Source: Common industry terminology

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