at-scale

Intermediate 👥 Human Resources

Definition

HR's favorite buzzword for processes that supposedly work across large employee populations without breaking down. In reality, it means copying whatever worked for 50 people to 5,000 and hoping for the best.

Example Usage

This onboarding program works great at-scale, assuming 'at-scale' means half the new hires never get their laptops and nobody remembers their manager's name.

Origin

Technology term adopted by HR in the 2010s as organizations grew and sought scalable solutions

Fun Fact

Most HR processes that claim to work 'at-scale' require armies of administrators to manually fix what automation breaks, defeating the efficiency purpose.

Source: HR operations and workforce technology terminology

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