Definition
HR's favorite buzzword for processes that supposedly work across large employee populations without breaking down. In reality, it means copying whatever worked for 50 people to 5,000 and hoping for the best.
Example Usage
This onboarding program works great at-scale, assuming 'at-scale' means half the new hires never get their laptops and nobody remembers their manager's name.
Origin
Technology term adopted by HR in the 2010s as organizations grew and sought scalable solutions
Fun Fact
Most HR processes that claim to work 'at-scale' require armies of administrators to manually fix what automation breaks, defeating the efficiency purpose.
Source: HR operations and workforce technology terminology
Related Terms
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See “at-scale” in Corporate Speak, Gen-Z Slang, Pirate Speak, and more.
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