Definition
The process of replacing something with a newer, theoretically better version—emphasis on "theoretically" because upgrades have a 50/50 chance of improving things or breaking everything. It's when you install the latest version of software hoping for new features but secretly dreading the bugs that come with them. The IT equivalent of "if it ain't broke, we'll fix that."
Example Usage
We upgraded the database to the latest version, and now half our queries don't work and the other half are mysteriously slower.
Source: Technology terminology
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See “upgrade” in Corporate Speak, Gen-Z Slang, Pirate Speak, and more.
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