SAC (Sales Acquisition Cost) / Sales-Assisted CAC

Intermediate 🚀 Startup / VC

Definition

The cost to acquire a customer through direct sales, as opposed to marketing. Typically much higher than traditional CAC, which is why enterprise startups have 18-month sales cycles and lose their minds.

Example Usage

Our enterprise SAC is $150k per customer, but our LTV is $1M, so we only need two customers to be profitable.

Origin

Enterprise SaaS sales terminology

Fun Fact

Enterprise sales has been described as 'the art of convincing five people whose jobs depend on NOT changing anything to adopt your product'

Source: Enterprise SaaS Sales Standards

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