Employee Assistance Program

Definition

A confidential counseling and support service provided to employees facing personal or professional challenges. Often underutilized despite genuine value because employees don't know it exists.

Example Usage

Our EAP provides up to six free counseling sessions per year, covering mental health, financial planning, and legal advice.

Origin

Originated in 1940s alcohol rehabilitation programs; modernized for workplace in 1970s

Fun Fact

Studies show EAP usage correlates with 25% reduction in absenteeism, yet utilization rates average only 3-5%

Source: Employee benefits and wellness programs

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