Constituent Casework

Intermediate 🏛️ Government / Politics

Definition

The individual requests from voters asking their representative to help with government agencies, turning politicians into complaint handlers.

Example Usage

The senator's office spent most of 2023 on constituent casework rather than legislative drafting.

Origin

Modern government operations term

Fun Fact

Congressional offices receive hundreds of casework requests monthly, many involving immigration or benefits

Source: Congressional operations terminology

Related Terms

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