Definition
Customer Acquisition Cost—how much you spend in sales and marketing to land one customer. VCs compare this to lifetime value to determine if your business model is actually viable or just an expensive hobby.
Example Usage
Our CAC is $500 but lifetime value is only $300, which explains why investors keep saying our unit economics don't work.
Origin
Marketing and finance metric, standardized in SaaS industry during 2000s
Fun Fact
The ideal CAC to LTV ratio is 1:3, but most startups optimize their pitch deck math rather than their actual metrics.
Source: SaaS and startup financial metrics standards
Related Terms
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See “CAC” in Corporate Speak, Gen-Z Slang, Pirate Speak, and more.
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