Definition
Selling directly to individual consumers—fun from a product perspective, but economically challenging because you have millions of tiny customers instead of dozens of large ones.
Example Usage
Our B2C consumer app reached 1M downloads and we celebrated until our accountant showed us that paying for customer acquisition cost more than what they spent.
Origin
Standard business taxonomy terminology, widespread since the 1990s internet boom
Fun Fact
B2C startups typically require more capital to achieve the same scale as B2B, making them a favorite of venture capital despite higher failure rates.
Source: Standard business terminology
Related Terms
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See “B2C (Business-to-Consumer)” in Corporate Speak, Gen-Z Slang, Pirate Speak, and more.
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